Refund and Returns Policy for CareerTrainings.org

Effective Date: 25 Nov 2024

At CareerTrainings.org, we strive to ensure a positive learning experience for all our users. However, we understand that situations may arise where you might need to request a refund. This Refund and Returns Policy outlines the conditions under which refunds are granted.

1. Refund Policy for Paid Courses

a. Eligibility for Refunds

Refunds may be requested under the following conditions:

  • You have not accessed more than 20% of the course content.
  • The refund request is made within 7 days of purchase.

Refunds are not applicable in the following cases:

  • The course is marked as non-refundable at the time of purchase.
  • The refund request is made after the specified refund period.
  • You have completed the course or received a certificate of completion.

b. Process for Requesting a Refund

To request a refund, please contact us at support@careertrainings.org with the following details:

  • Full name
  • Email address associated with the account
  • Course name
  • Reason for the refund request

Our team will review your request and respond within 5-7 business days.

2. Subscription Plans

If you have purchased a subscription plan:

  • You may cancel the subscription anytime, but refunds will only be issued if the cancellation request is made within 7 days of the initial payment.
  • Refunds for auto-renewals are not provided unless the renewal charge occurred due to a technical error.

3. Free Courses

Courses that are offered for free are non-refundable since no payment is involved.

4. Technical Issues

If you face technical difficulties accessing a course, please contact our support team at support@careertrainings.org. If the issue cannot be resolved, we may provide a refund or grant access to a different course of equivalent value.

5. Refund Method

Approved refunds will be processed through the original payment method used during purchase. Please allow 7-10 business days for the amount to reflect in your account.

6. Exceptions

We reserve the right to deny refund requests if:

  • The request appears to be fraudulent or abusive.
  • There is evidence of misuse of the course materials.
  • The course content has been downloaded or copied.

7. Contact Us

For any questions or assistance regarding refunds, please reach out to us at:
Email: support@careertrainings.org
Phone: +91 8547620007

Thank you for choosing CareerTrainings.org. We are committed to supporting your learning journey and ensuring your satisfaction.