Shipping and Delivery Policy for CareerTrainings.org
Effective Date: 24 Nov 2024
CareerTrainings.org primarily provides online courses and digital products, which are delivered electronically. For any physical materials or products associated with our courses, this Shipping and Delivery Policy outlines the terms and conditions of shipping, delivery timelines, and related processes.
1. Delivery of Digital Products
a. Online Courses and Digital Materials
- Once your payment is successfully processed, access to the purchased course or digital materials will be available immediately or within a maximum of 24 hours.
- You will receive a confirmation email with instructions to access your course or materials. Please ensure your email address is accurate during the registration process.
b. Troubleshooting Access
If you encounter issues accessing your course or digital materials, contact us at support@careertrainings.org for assistance.
2. Shipping of Physical Products
Some of our courses may include physical materials such as books, workbooks, or promotional items.
a. Shipping Charges
- Shipping charges, if applicable, will be clearly stated during the checkout process.
- Free shipping may be offered on eligible orders, which will be indicated at the time of purchase.
b. Delivery Timeframes
- Orders are processed within 1-3 business days after payment confirmation.
- Delivery times depend on your location and the chosen shipping method:
- Standard Shipping: 5-10 business days.
- Express Shipping: 2-5 business days (additional charges may apply).
c. Shipping Areas
- We ship to most locations domestically and internationally. Some regions may have limited or restricted shipping options.
3. Order Tracking
For physical products, you will receive a tracking number via email once your order is shipped. Use this tracking number to monitor the delivery status.
4. Delayed or Missing Deliveries
If your order does not arrive within the estimated delivery timeframe, please contact us at support@careertrainings.org or +91 8547620007 . We will investigate the issue and provide a resolution.
5. Damage During Shipping
If your physical product arrives damaged:
- Notify us within 7 days of receiving the package.
- Provide photos of the damaged product and packaging.
- We will arrange for a replacement or issue a refund based on the situation.
6. Changes to Orders
To modify or cancel your order for physical products:
- Contact us within 24 hours of placing the order at support@careertrainings.org
- Modifications may not be possible once the order is processed or shipped.
7. Contact Us
If you have any questions or concerns regarding shipping or delivery, please contact us:
Email: support@careertrainings.org
Phone: +91 8547620007
Address: Building No 576, Kumaraswami Junction, Kozhikode, Kerala, India
Thank you for choosing CareerTrainings.org. We are committed to ensuring a smooth and reliable delivery experience for all our users.
